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Patient perceptions of hospital experiences: implications for innovations in patient safety.

Butler JM, Gibson B, Schnock K, et al. Patient perceptions of hospital experiences: implications for innovations in patient safety. J Patient Saf. 2022;18(2):e563-e567. doi: 10.1097/pts.0000000000000865

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March 16, 2022
Butler JM, Gibson B, Schnock KO, et al. J Patient Saf. 2022;18(2):e563-e567.

Patient safety efforts increasingly seek patient input and engagement to improve care. In this qualitative study, patients and families reported on recent hospitalizations and their perceptions of their care and safety. Four main themes were elicited: (1) experiences with safety problems were not unusual, (2) patients and families developed “care stories” about their experiences, (3) there was a spectrum of trust between patients and providers, and (4) having someone advocate for them was important.

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Butler JM, Gibson B, Schnock K, et al. Patient perceptions of hospital experiences: implications for innovations in patient safety. J Patient Saf. 2022;18(2):e563-e567. doi: 10.1097/pts.0000000000000865