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Patient perceptions of receiving test results via online portals: a mixed-methods study.
Giardina TD, Baldwin J, Nystrom DT, et al. Patient perceptions of receiving test results via online portals: a mixed-methods study. J Am Med Inform Assoc. 2018;25(4):440-446. doi:10.1093/jamia/ocx140.
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April 12, 2019
Giardina TD, Baldwin J, Nystrom DT, et al. J Am Med Inform Assoc. 2018;25(4):440-446.
Providing test results to patients via online portals is an important patient engagement strategy. This interview study of 95 patients who viewed their test results online found that most did not receive an explanation of the results. The authors conclude that patients need additional guidance to interpret test results online.
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