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The patient perspective on errors in cancer care: results of a cross-sectional survey.

Carey M, Boyes AW, Bryant J, et al. The Patient perspective on errors in cancer care: results of a cross-sectional survey. J Patient Saf. 2019;15(4):322-327. doi: 10.1097/pts.0000000000000368

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December 1, 2019
Carey M, Boyes AW, Bryant J, et al. J Patient Saf. 2019;15(4):322-327.

Cancer patients have reported a desire to be informed of errors and to receive an apology from the provider. In this study of more than 1,100 adult medical oncology patients, 13% felt they had experienced an error, yet less than half received an apology or were told how the error would be prevented in the future. Organizational support and provider training on how to disclose errors may increase the percentage of patients receiving an apology.

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Carey M, Boyes AW, Bryant J, et al. The Patient perspective on errors in cancer care: results of a cross-sectional survey. J Patient Saf. 2019;15(4):322-327. doi: 10.1097/pts.0000000000000368

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