The patient perspective on errors in cancer care: results of a cross-sectional survey. | PSNet

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The patient perspective on errors in cancer care: results of a cross-sectional survey.

December 1, 2019

Carey M, Boyes AW, Bryant J, et al. J Patient Saf. 2019;15(4):322-327.

View more articles from the same authors.

Cancer patients have reported a desire to be informed of errors and to receive an apology from the provider. In this study of more than 1,100 adult medical oncology patients, 13% felt they had experienced an error, yet less than half received an apology or were told how the error would be prevented in the future. Organizational support and provider training on how to disclose errors may increase the percentage of patients receiving an apology.

PubMed citation

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Ambulatory Clinic or Office

Facility and Group Administrators

Medical Oncology

Epidemiology of Errors and Adverse Events

Patient Disclosure

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