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Patient-reported missed nursing care correlated with adverse events.

Kalisch BJ, Xie B, Dabney BW. Patient-reported missed nursing care correlated with adverse events. Am J Med Qual. 2014;29(5):415-22. doi:10.1177/1062860613501715.

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October 30, 2013
Kalisch BJ, Xie B, Dabney BW. Am J Med Qual. 2014;29(5):415-22.

The extent to which patient reports capture medical errors versus poor service quality remains controversial. This survey examined hospitalized patient reports and found a substantial burden of missed care. Most frequently missed were mouth care, ambulation, repositioning, bathing, and discussing tests and procedures. The study demonstrated that patients who reported pressure ulcers, medication errors, hospital-acquired infections, and intravenous line problems were more likely to also report missed nursing care. This suggests that significant errors of omission exist in current inpatient nursing practice.

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Kalisch BJ, Xie B, Dabney BW. Patient-reported missed nursing care correlated with adverse events. Am J Med Qual. 2014;29(5):415-22. doi:10.1177/1062860613501715.