Journal Article
Study

Patient safety after implementation of a coproduced family centered communication programme: multicenter before and after intervention study.

Khan A; Spector ND; Baird JD; Ashland M; Starmer AJ; Rosenbluth G; Garcia BM; Litterer KP; Rogers JE; Dalal AK; Lipsitz S; Yoon CS; Zigmont KR; Guiot A; O'Toole JK; Patel A; Bismilla Z; Coffey M; Langrish K; Blankenburg RL; Destino LA; Everhart JL; Good BP; Kocolas I; Srivastava R; Calaman S; Cray S; Kuzma N; Lewis K; Thompson ED; Hepps JH; Lopreiato JO; Yu CE; Haskell H; Kruvand E; Micalizzi DA; Alvarado-Little W; Dreyer BP; Yin HS; Subramony A; Patel SJ; Sectish TC; West DC; Landrigan CP.

Patient engagement in safety takes many forms: patients may report unique safety incidents, encourage adherence to best medical practice, and coproduce improvement initiatives. Family-centered rounding in pediatrics invites families to express concerns, clarify information, and provide real-time input to the health care team. This pre–post study explored the safety impact of family-centered rounds on 3106 admissions in pediatric units at 7 hospitals. Family-centered rounds reduced both preventable and nonpreventable adverse events. They also improved family experience without substantially lengthening rounding time. A past PSNet interview discussed the safety benefits of structured communication between health care providers and family members.