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Patient safety and staff competence in managing challenging behavior based on feedback from former psychiatric patients.

Tölli S, Kontio R, Partanen P, et al. Patient safety and staff competence in managing challenging behavior based on feedback from former psychiatric patients. Perspect Psychiatr Care. 2020;56(4):785-796. doi:10.1111/ppc.12493.

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April 8, 2020
Tölli S, Kontio R, Partanen P, et al. Perspect Psychiatr Care. 2020;56(4):785-796.

This study used qualitative methods to understand the experiences of former psychiatric patients that nursing staff considered challenging and that resulted in behavior management interventions (e.g., aggression, self-harm, inappropriate sexual behavior). Interviewed patients cited various reasons for these challenging behaviors, including communication difficulties related to their psychiatric symptoms, stressful feelings such as frustration and fear, coercive nursing culture and restrictive nursing practices. Strategies for managing these behaviors are discussed, as well as core competencies for delivering care based on patients’ needs.

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Tölli S, Kontio R, Partanen P, et al. Patient safety and staff competence in managing challenging behavior based on feedback from former psychiatric patients. Perspect Psychiatr Care. 2020;56(4):785-796. doi:10.1111/ppc.12493.