Journal Article

Patient safety climate (PSC) perceptions of frontline staff in acute care hospitals: examining the role of ease of reporting, unit norms of openness, and participative leadership.

Zaheer S, Ginsburg L, Chuang Y-T, et al. Health care management review. 2015;40:13-23.

This survey found that the ease with which errors can be reported is an important driver of frontline staff perception of safety culture at the unit level. A frequent criticism of many voluntary error reporting systems is that they are cumbersome and not straightforward to use.