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Patient safety culture and the second victim phenomenon: connecting culture to staff distress in nurses.
Quillivan RR, Burlison JD, Browne EK, et al. Patient Safety Culture and the Second Victim Phenomenon: Connecting Culture to Staff Distress in Nurses. Jt Comm J Qual Patient Saf. 2016;42(8):377-386.
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September 19, 2016
Quillivan RR, Burlison JD, Browne EK, et al. Jt Comm J Qual Patient Saf. 2016;42(8):377-386.
The second victim phenomenon describes the distress health care providers can experience after adverse events. This survey of 358 nurses at a single pediatric hospital found that those working in a stronger safety culture were less likely to report distress after involvement in a patient safety event. The authors suggest that bolstering safety culture can help prevent negative effects of second victim experiences.
