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Commentary
Patient safety: listen to whistleblowers.
September 27, 2023
Kirkup B, Titcombe J. BMJ. 2023;382:1972.
The latent nature of failure in health care is enabled by organizational inability or unwillingness to listen and respond to the concerns of patients, families, and clinicians. This commentary discusses a rare criminal event in the British National Health System (NHS) and the factors that allowed continued criminal activity to occur over time.
