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PSNet: Patient Safety Network
Journal Article
Study

Patient safety in primary care: conceptual meanings to the health care team and patients.

Lai AY. J Am Board Fam Med. 2020;33(5):754-764.

This study used qualitative methods to compare how patients versus front clinicians, administrators and staff conceptualize patient safety in primary care. Findings indicate that work function-based conceptualizations of patient safety (e.g., good communication and providing appropriate, timely care) better reflect the experiences of healthcare personnel and patients rather than domain-based conceptualizations (e.g., diagnosis, care transitions, and medications).