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PSNet: Patient Safety Network
Journal Article
Study

Patients' and families' perspectives of patient safety at the end of life: a video-reflexive ethnography study.

Collier A, Sorensen R, Iedema R. International journal for quality in health care : journal of the International Society for Quality in Health Care. 2016;28:66-73.

This ethnographic study revealed dying patients' and their families' perceptions of iatrogenic harm. Communication-related harms were considered distressing to the patients and their families. These results underscore the importance of maintaining trust in end-of-life care to augment safety.