Journal Article
Review

Patients' views of adverse events in primary and ambulatory care: a systematic review to assess methods and the content of what patients consider to be adverse events.

Lang S; Velasco Garrido M; Heintze C.

This systematic review of 19 studies sought to characterize patients' perceptions related to safety in ambulatory care. Researchers found that patients seem to take a broad view of patient safety that includes concerns related to service quality and communication.