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PSNet: Patient Safety Network
Journal Article

Peer training using cognitive rehearsal to promote a culture of safety in health care.

Roberts T, Hanna K, Hurley S, et al. Nurse educator. 2018;43:262-266.

Unprofessional behavior detracts from safety culture and is often learned as part of the hidden curriculum in health care. This paper described two interventions that effectively increased student nurses' self-efficacy in responding to incivility. In a WebM&M commentary, two hospital leaders discuss how they would respond to a provider's unprofessional conduct.