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Perceptual gaps between clinicians and technologists on health information technology-related errors in hospitals: observational study.

Ndabu T, Mulgund P, Sharman R, et al. JMIR Hum Factors. 2021;8(1):e21884. Epub Feb 06. doi: 10.2196/21884.

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March 3, 2021
Ndabu T, Mulgund P, Sharman R, et al. JMIR Hum Factors. 2021;8(1):e21884.
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Health information technology (HIT) has had a profound impact on health care delivery and patient safety, but unintended consequences remain a concern. Findings from semi-structured interviews with medical and IT professionals indicate differing perspectives on the underlying causes of medical errors. While IT experts consider technology to be the source of most errors, clinicians attribute errors to person, process, and contextual factors. 

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Ndabu T, Mulgund P, Sharman R, et al. JMIR Hum Factors. 2021;8(1):e21884. Epub Feb 06. doi: 10.2196/21884.

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