Pharmacists’ perceptions of error reporting systems.
Hartt CM, Weigand H, MacDonald AJ, et al. Pharmacists’ perceptions of error reporting systems. J Patient Saf Risk Manag. 2024;29(6):268-273. doi:10.1177/25160435241288287.
Healthcare staff are frequently required to report errors and adverse events to their organization and regulatory bodies. In this study, community pharmacists in Canada share their experiences reporting to regulatory organizations through the Canadian Pharmacy Incident Reporting (CPhIR) database. The pharmacists were generally positive about reporting events but stated the requirement to report all events, including those that do not cause harm, such as name misspelling, is a burden on their already heavy workload. The authors suggest that a switch from a compliance-based culture to a just culture, where workers and organizations learn from their mistakes, may improve patient safety.