Physicians with multiple patient complaints: ending our silence.
Gallagher TH, Levinson W. Physicians with multiple patient complaints: ending our silence. BMJ Qual Saf. 2013;22(7):521-4. doi:10.1136/bmjqs-2013-001880.
This commentary discusses recent findings about physicians who are the subject of recurrent complaints. It recommends proactively dealing with such doctors as a patient safety strategy.