The potential of Twitter as a data source for patient safety.
Nakhasi A, Bell SG, Passarella RJ, et al. The Potential of Twitter as a Data Source for Patient Safety. J Patient Saf. 2019;15(4):e32-e35. doi:10.1097/PTS.0000000000000253.
These researchers reviewed 839 publicly available posts on Twitter that mentioned a possible patient safety error. Nearly half of the tweets included an emotional response such as anger, frustration, humor, sadness, or grief. The authors conclude that Twitter may be a useful data source for obtaining patient perspectives on medical errors.