The prevalence of incivility in hospitals and the effects of incivility on patient safety culture and outcomes: a systematic review and meta-analysis.

Benjamin Freedman; Wendy Wen Li; Zhanming Liang; Peter Hartin; Narelle Biedermann

Review

The prevalence of incivility in hospitals and the effects of incivility on patient safety culture and outcomes: a systematic review and meta-analysis.

April 10, 2024

Freedman B, Li WW, Liang Z, et al. J Adv Nurs. 2024;Epub Mar 21.

View more articles from the same authors.

Workplace incivility is known to decrease patient safety culture. This review identified 41 studies on workplace incivility experienced or witnessed by hospital healthcare providers, its association with safety culture and patient outcomes, and mediating factors. Meta-analysis results indicate 25% of healthcare providers experience incivility and 30% witness incivility. Incivility was associated with near misses, adverse events, and mortality.

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See More About The Topic

Hospitals

Nurse Care

Medical/Surgical Nursing

Psychological and Social Complications

Credentialing, Licensure, and Discipline

The prevalence of incivility in hospitals and the effects of incivility on patient safety culture and outcomes: a systematic review and meta-analysis.

Improving formal incivility reporting in ambulatory oncology: implementing the CIVIC Duty program.

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The prevalence of incivility in hospitals and the effects of incivility on patient safety culture and outcomes: a systematic review and meta-analysis.

Improving formal incivility reporting in ambulatory oncology: implementing the CIVIC Duty program.

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