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PSNet: Patient Safety Network
Journal Article

Provider interruptions and patient perceptions of care: an observational study in the emergency department.

Schneider A, Wehler M, Weigl M. BMJ quality & safety. 2019;28:296-304.

Distractions and interruptions have been shown to adversely affect patient safety, but some interruptions may have a positive impact and actually improve care. In this observational study focused on interruptions of doctors and nurses in a single emergency department (ED), researchers found a positive association between interruptions initiated by patients and patient perceptions of ED care quality and efficiency.