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PSNet: Patient Safety Network
Journal Article
Study

A qualitative formative evaluation of a patient-centred patient safety intervention delivered in collaboration with hospital volunteers.

Louch G, O'Hara J, Mohammed MA. Health expectations : an international journal of public participation in health care and health policy. 2017;20:1143-1153.

This qualitative evaluation found that a volunteer-administered patient engagement intervention was received positively by patients, families, volunteers, and frontline staff. The authors suggest that this intervention is a promising approach to enhance patient engagement.