Journal Article
Study

Quality improvement for patient safety: project-level versus program-level learning.

Rivard PE, Parker VA, Rosen AK. Health care management review. 2013;38:40-50.

Conducted in four Veterans Affairs hospitals, this qualitative study attempted to understand factors behind the success of quality improvement programs and found that program-level learning (i.e., becoming a learning organization) was essential to developing approaches that yielded organizational improvement in patient safety.