COVID-19 Impact

You may see some delays in posting new content due to COVID-19. If you have any questions, please submit a message to PSNet Support.
 

PSNet: Patient Safety Network
Audiovisual
Audiovisual Presentation

Raising and Responding to Concerns.

Health Education England. London, England: National Health Service; February 2015.

Staff willingness to speak up when they are concerned about unsafe behaviors and conditions is a hallmark of a safety culture. These videos use vignettes to demonstrate challenges to speaking up in health care, how open communication can prevent errors, strategies to raise concerns on the frontline, and the value of checklist use in supporting conversation.