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Commentary
Raising and responding to frontline concerns in healthcare.
Mannion R, Davies H. Raising and responding to frontline concerns in healthcare. BMJ. 2019;366:l4944. doi:10.1136/bmj.l4944.
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September 11, 2019
Mannion R, Davies H. BMJ. 2019;366:l4944.
Psychological safety empowers staff to speak up about problems. This commentary highlights how senior managers can help ensure that departmental-level conditions facilitate the reporting of concerns. The authors call for organizations and managers to encourage speaking up and to respond appropriately.
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