Reducing the disruptive effects of interruption: a cognitive framework for analysing the costs and benefits of intervention strategies.
Boehm-Davis DA, Remington R. Reducing the disruptive effects of interruption: a cognitive framework for analysing the costs and benefits of intervention strategies. Accid Anal Prev. 2009;41(5):1124-9. doi:10.1016/j.aap.2009.06.029.
This article explains how interruptions affect cognition and how disruption may lead to errors.