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Commentary

Reliability, uncertainty and the management of error: new perspectives in the COVID-19 era.

Schulman PR. Reliability, uncertainty and the management of error: new perspectives in the COVID-19 era. J Contingencies Crisis Manage. 2022;30(1):92-101. doi: 10.1111/1468-5973.12356.

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March 9, 2022
Schulman PR. J Contingencies Crisis Manage. 2022;30(1):92-101.

High reliability organizations (HROs) are those that operate in highly complex domains, such as aviation, with no or very few significant errors. This commentary describes the relationship between error and uncertainty in HROs using the increased uncertainties brought on by the COVID-19 pandemic as an example.

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Schulman PR. Reliability, uncertainty and the management of error: new perspectives in the COVID-19 era. J Contingencies Crisis Manage. 2022;30(1):92-101. doi: 10.1111/1468-5973.12356.