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PSNet: Patient Safety Network
Journal Article

Resilience and regulation, an odd couple? Consequences of Safety-II on governmental regulation of healthcare quality.

Leistikow I, Bal RA. BMJ Qual Saf. 2020;29(10):869–872.

This article discusses how resilience and learning from things that go right (i.e., Safety-II) can influence interactions between healthcare providers and external regulatory systems. The authors present the five core concepts of Safety-II (definition of safety, safety management principles, human factors, accident investigation, and risk assessment) and depict their impact on accountability between healthcare providers and regulators.