A review of incidents related to health information technology in Swedish healthcare to characterise system issues as a basis for improvement in clinical practice.
Health information technology (HIT) has led to improvements and efficiencies in patient care but has also introduced threats to patient safety. In this qualitative analysis, researchers explored factors contributing to HIT-related patient safety incidents in Swedish healthcare settings. About three-quarters of the 95 incidents studied were due to technical factors. Human factors accounted for 26% of incidents. Of all incidents, 20% led to patient harm.