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Role of the regulator in enabling a just culture: a qualitative study in mental health and hospital care.

Weenink J-W,  Wallenburg I, Hartman L, et al. Role of the regulator in enabling a just culture: a qualitative study in mental health and hospital care. BMJ Open. 2022;12(7):e061321. doi: 10.1136/bmjopen-2022-061321

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August 10, 2022
Weenink J-W, Wallenburg I, Hartman L, et al. BMJ Open. 2022;12(7):e061321.

There is a long-standing tension between health care regulation and just culture principles. This qualitative study explored the experiences of mental health professionals, managers and other healthcare organization staff, as well as inspectors, regarding the role of healthcare inspectors in enabling a just culture. Three themes emerged – (1) the role of the inspector as both a catalyst for learning and a potential barrier, (2) just culture involves relationships between different layers within and outside the organization, and (3) to enable just culture in which inspectors would strike a balance between organizational responsibility and timely regulatory intervention.

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Weenink J-W,  Wallenburg I, Hartman L, et al. Role of the regulator in enabling a just culture: a qualitative study in mental health and hospital care. BMJ Open. 2022;12(7):e061321. doi: 10.1136/bmjopen-2022-061321