Journal Article
Commentary

The safe day call: reducing silos in health care through frontline risk assessment.

Paterson C, Miller K, Benden M, et al. Joint Commission journal on quality and patient safety. 2014;40:476-1.

This commentary describes the development and implementation of a daily group phone call, guided by a unit leader, to facilitate discussion about patient safety concerns across a health system. The authors review the results and lessons learned in the 4 years following the intervention.