Scaffolding our systems? Patients and families 'reaching in' as a source of healthcare resilience.

Jane K O'Hara; Karina Aase; Justin Waring

Commentary

Scaffolding our systems? Patients and families 'reaching in' as a source of healthcare resilience.

January 16, 2019

O'Hara JK, Aase K, Waring J. BMJ Qual Saf. 2019;28(1):3-6.

View more articles from the same authors.

Various conditions must be in place to fully enable patient engagement. This commentary suggests that systems and care teams establish adaptable conditions to facilitate communication with patients during care activities to contribute to system resilience and health care safety.

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