Journal Article

Screening for adverse drug events: a randomized trial of automated calls coupled with phone-based pharmacist counseling.

Schiff GD; Klinger E; Salazar A; Medoff J; Amato MG; John Orav E; Shaykevich S; Seoane EV; Walsh L; Fuller TE; Dykes PC; Bates DW; Haas JS.

In this cluster-randomized trial, researchers examined the impact of an automated phone call with the option of transfer to a live pharmacist on detecting potential adverse drug events for patients newly started on medications for certain conditions in the primary care setting. Patients receiving the intervention were more likely to have medications stopped with documentation reflecting adverse effects.