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PSNet: Patient Safety Network
Journal Article
Commentary

Secure text messaging in healthcare: latent threats and opportunities to improve patient safety.

Hagedorn PA, Singh A, Luo B, et al. J Hosp Med. 2020;15(6):378-380.

Secure text messaging has emerged as one method to improve communication between providers and nurses. This paper discusses concerns over alarm fatigue, communication errors and omitting critical verbal communication and provides proposed solutions to support appropriate and effective use of text messaging in a healthcare setting.