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Secure text messaging in healthcare: latent threats and opportunities to improve patient safety.

Hagedorn PA, Singh A, Luo B, et al. Secure Text Messaging in Healthcare: Latent Threats and Opportunities to Improve Patient Safety. J Hosp Med. 2020;15(6):378-380. doi:10.12788/jhm.3305.

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October 30, 2019
Hagedorn PA, Singh A, Luo B, et al. J Hosp Med. 2020;15(6):378-380.

Secure text messaging has emerged as one method to improve communication between providers and nurses. This paper discusses concerns over alarm fatigue, communication errors and omitting critical verbal communication and provides proposed solutions to support appropriate and effective use of text messaging in a healthcare setting. 

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Hagedorn PA, Singh A, Luo B, et al. Secure Text Messaging in Healthcare: Latent Threats and Opportunities to Improve Patient Safety. J Hosp Med. 2020;15(6):378-380. doi:10.12788/jhm.3305.

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