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Seeing risk and allocating responsibility: talk of culture and its consequences on the work of patient safety.
December 10, 2014
Szymczak JE. Soc Sci Med. 2014;120:252-9.
This ethnographic study describes how health care workers use patient safety culture to describe individual behaviors rather than social norms. The author contends that making reference to changing safety culture impedes implementation of some safety practices and places the onus for patient safety disproportionately on frontline staff, underscoring the challenges of measuring and addressing safety culture.
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