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Seeing systems in health care organizations.
Friedman LH, King JB, Bella D. Seeing systems in health care organizations. Physician Exec. 2007;33(4):20-9.
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October 6, 2011
Friedman LH, King JB, Bella D. Physician Exec. 2007;33(4):20-9.
Using a hypothetical scenario, the authors illustrate how to use the systems approach to identify organizational behaviors that impede learning from failure.
