Journal Article
Commentary

Seeking answers, hearing silence.

Hemmelgarn C. Health affairs (Project Hope). 2018;37:1332-1334.

Lack of transparency regarding errors in patient care contributes to harm, mistrust, and inclination toward legal action. This commentary offers insights from a parent whose daughter died from medical error and the resistance she faced when trying to understand what happened. The author encourages health care to embrace strategies that improve dialogue and explanation regarding errors including communication-and-resolution programs.