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Seeking high reliability in primary care: leadership, tools, and organization.
Weaver RR. Seeking high reliability in primary care: Leadership, tools, and organization. Health Care Manage Rev. 2015;40(3):183-92. doi:10.1097/HMR.0000000000000022.
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July 16, 2015
Weaver RR. Health Care Manage Rev. 2015;40(3):183-92.
This observational case study examined a primary care clinic to determine which practices foster a safety culture. Team huddles, decision support tools, process reviews, and reporting of adverse events and near misses were identified as elements that promote reliable patient care.
