Journal Article
Study

Shift change handovers and subsequent interruptions: potential impacts on quality of care.

Estryn-Behar MR, Milanini-Magny G, Chaumon E, et al. Journal of patient safety. 2014;10:29-44.

This direct observation study found that registered nurses, physicians, and nursing aides have frequent interruptions and limited time for shift-change handoffs. This finding suggests that widespread efforts to ensure adequate handoff time and minimize interruptions have not mitigated these problems in hospital settings.