Shift change handovers and subsequent interruptions: potential impacts on quality of care.

Madeleine R Estryn-Behar; Giuliana Milanini-Magny; Elise Chaumon; Hélène Deslandes; Clementine Fry; Frederic Garcia; Anne-Emilie Ravache

Study

Shift change handovers and subsequent interruptions: potential impacts on quality of care.

March 12, 2014

Estryn-Behar MR, Milanini-Magny G, Chaumon E, et al. J Patient Saf. 2014;10(1):29-44.

View more articles from the same authors.

This direct observation study found that registered nurses, physicians, and nursing aides have frequent interruptions and limited time for shift-change handoffs. This finding suggests that widespread efforts to ensure adequate handoff time and minimize interruptions have not mitigated these problems in hospital settings.

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