Journal Article
Study

Smartphones let surgeons know WhatsApp: an analysis of communication in emergency surgical teams.

Johnston MJ, King D, Arora S, et al. American journal of surgery. 2015;209:45-51.

This observational study examined the use of a commercial mobile application among members of an emergency surgery team. Analysis of messages found it to be a safe and efficient method of communication that was perceived to decrease hierarchy, suggesting that technologically-enabled communication innovations may benefit safety culture.