Socio-technical issues and challenges in implementing safe patient handovers: insights from ethnographic case studies.

Ellen Balka; Marianne Tolar; Shannon Coates; Sandra Whitehouse

Study

Socio-technical issues and challenges in implementing safe patient handovers: insights from ethnographic case studies.

February 12, 2014

Balka E, Tolar M, Coates S, et al. Int J Med Inform. 2013;82(12):e345-57.

View more articles from the same authors.

This ethnographic case study explored patient handoffs across different situations, including pre-hospital and primary care settings. These analyses emphasize numerous contextual issues that need be considered when creating computerized systems to support handoffs.

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Socio-technical issues and challenges in implementing safe patient handovers: insights from ethnographic case studies.

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