Socio-technical issues and challenges in implementing safe patient handovers: insights from ethnographic case studies.
Balka E, Tolar M, Coates S, et al. Socio-technical issues and challenges in implementing safe patient handovers: insights from ethnographic case studies. Int J Med Inform. 2013;82(12):e345-57. doi:10.1016/j.ijmedinf.2012.11.001.
This ethnographic case study explored patient handoffs across different situations, including pre-hospital and primary care settings. These analyses emphasize numerous contextual issues that need be considered when creating computerized systems to support handoffs.