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PSNet: Patient Safety Network
Journal Article

Socio-technical issues and challenges in implementing safe patient handovers: insights from ethnographic case studies.

Balka E, Tolar M, Coates S, et al. International journal of medical informatics. 2013;82:e345-57.

This ethnographic case study explored patient handoffs across different situations, including pre-hospital and primary care settings. These analyses emphasize numerous contextual issues that need be considered when creating computerized systems to support handoffs.