Newspaper/Magazine Article 'Sorry' is still the hardest word. Citation Text: Donaldson L. Copy Citation Save Save to your library Print Share Facebook Twitter Linkedin Copy URL March 11, 2009 Donaldson L. View more articles from the same authors. This article explores the importance of apology, its benefits, and some barriers to its expression in health care. Free full text Save Save to your library Print Share Facebook Twitter Linkedin Copy URL Cite Citation Citation Text: Donaldson L. Copy Citation Related Resources From the Same Author(s) Learning how to learn: compliance with patient safety alerts in the NHS. August 3, 2005 An Organisation with a Memory: Report of an Expert Group on Learning from Adverse Events in the NHS Chaired by the Chief Medical Officer. March 6, 2005 To Err Is Human: Building a Safer Health System. March 27, 2005 Textbook of Patient Safety and Clinical Risk Management. 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An Organisation with a Memory: Report of an Expert Group on Learning from Adverse Events in the NHS Chaired by the Chief Medical Officer. March 6, 2005
A mixed-methods analysis of patient safety incidents involving opioid substitution treatment with methadone or buprenorphine in community-based care in England and Wales. November 11, 2020
Frequency of risk factors that potentially increase harm from medications in older adults receiving primary care. January 23, 2008
Engineering Patient Safety in Radiation Oncology: University of North Carolina's Pursuit for High Reliability and Value Creation. May 6, 2015
Safer Delivery of Surgical Services: a Programme of Controlled Before-and-after Intervention Studies with Pre-planned Pooled Data Analysis. January 25, 2017
Suspicious insulin injections, nearly a dozen deaths: inside an unfolding investigation at a VA hospital in West Virginia. October 23, 2019
Seeking a safer surgery: some states crack down on doctors who perform unregulated outpatient procedures. August 5, 2009
Patient safety and health information technology conference: A newsmaker interview with Carolyn M. Clancy, MD. June 22, 2005
Hospitals try to calm doctors' outbursts: medical road rage affecting patient safety, group says. August 27, 2008
How different countries respond to adverse events whilst patients' rights are protected. September 27, 2023
Proceed with reasonable care: when legal principles inform training to prevent harm during the childbirth. February 9, 2022
"Sorry" is never enough: how state apology laws fail to reduce medical malpractice liability risk. April 24, 2019
Doctors make mistakes. A new documentary explores what happens when they do—and how to fix it. February 6, 2019
Effects of a communication-and-resolution program on hospitals' malpractice claims and costs. December 19, 2018
Do written disclosures of serious events increase risk of malpractice claims? One health care system's experience. May 30, 2018
Explaining the unexplainable—the impact of physicians' attitude towards litigation on their incident disclosure behaviour. January 7, 2015