Journal Article
Commentary

Structured communication for patient safety in emergency medical services: a legal case report.

Greenwood MJ, Heninger JR. Prehospital emergency care : official journal of the National Association of EMS Physicians and the National Association of State EMS Directors. 2010;14:345-8.

This article describes a case where lack of clarity in communication contributed to the death of a patient and highlights strategies to prevent similar failures, including read back and critical assertion.