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Support for healthcare workers and patients after medical error through mutual healing: another step towards patient safety.

Aubin DL, Soprovich A, Diaz Carvallo F, et al. Support for healthcare workers and patients after medical error through mutual healing: another step towards patient safety. BMJ Open Qual. 2022;11(4):e002004. 10.1136/bmjoq-2022-002004

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January 18, 2023
Aubin DL, Soprovich A, Diaz Carvallo F, et al. BMJ Open Qual. 2022;11(4):e002004.

Healthcare workers (HCW) and patients can experience negative psychological impacts following medical error; the negative impact can be compounded when workers and patients are prevented from processing the error. This study explored interactions between patients/families and HCWs following a medical error, highlighting barriers to communication, as well as the need for training and peer support for HCWs. Importantly, HCW and patients/families expressed feeling empathy towards the other and stressed that open communication can lead to healing for some.

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Aubin DL, Soprovich A, Diaz Carvallo F, et al. Support for healthcare workers and patients after medical error through mutual healing: another step towards patient safety. BMJ Open Qual. 2022;11(4):e002004. 10.1136/bmjoq-2022-002004

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