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Support opportunities for second victims lessons learned: a qualitative study of the top 20 US News and World Report Honor Roll Hospitals.

Marr R, Goyal A, Quinn M, et al. Support opportunities for second victims lessons learned: a qualitative study of the top 20 US News and World Report Honor Roll Hospitals. BMC Health Serv Res. 2021;21(1):1330. doi: 10.1186/s12913-021-07315-1

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January 19, 2022
Marr R, Goyal A, Quinn M, et al. BMC Health Serv Res. 2021;21(1):1330.

Many hospitals are implementing programs to support clinicians involved in adverse events (‘second victims’). Researchers interviewed 12 representatives of second victim programs in the United States about the experiences of their programs. The article discusses representative feedback regarding the importance of identifying a need for second victim programs and services, perceived challenges to program success, structural changes after program implementation, and insights for success.   

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Marr R, Goyal A, Quinn M, et al. Support opportunities for second victims lessons learned: a qualitative study of the top 20 US News and World Report Honor Roll Hospitals. BMC Health Serv Res. 2021;21(1):1330. doi: 10.1186/s12913-021-07315-1