Surgical adverse outcomes and patients’ evaluation of quality of care: inherent risk or reduced quality of care?
van de Mheen PJM-, van Duijn-Bakker N, Kievit J. Surgical adverse outcomes and patients' evaluation of quality of care: inherent risk or reduced quality of care? Qual Saf Health Care. 2007;16(6):428-33.
This study found that patients who experienced adverse events after discharge rated their overall hospital care poorly. However, adverse events during hospitalization were not associated with negative impressions of the quality of inpatient care.
van de Mheen PJM-, van Duijn-Bakker N, Kievit J. Surgical adverse outcomes and patients' evaluation of quality of care: inherent risk or reduced quality of care? Qual Saf Health Care. 2007;16(6):428-33.