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A system-based approach to managing patient safety in ambulatory care (and beyond).

Burger C, Eaton P, Hess K, et al. Patient Saf Qual Healthc. December 12, 2017.

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January 10, 2018
Burger C, Eaton P, Hess K, et al. Patient Saf Qual Healthc. December 12, 2017.

Systems-based improvements are key to achieving patient safety. This article discusses the value of applying sociotechnical methods in all care environments to enhance practice and suggests that cognitive engineering can help uncover system flaws and design interventions.