A systematic quantitative assessment of risks associated with poor communication in surgical care.
Nagpal K, Vats A, Ahmed K, et al. A systematic quantitative assessment of risks associated with poor communication in surgical care. Arch Surg. 2010;145(6):582-8. doi:10.1001/archsurg.2010.105.
This study used failure mode and effect analysis to identify safety risks in perioperative care due to poor communication.