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Systems science: a primer on high reliability.

October 17, 2018

Roberson DW, Kirsh ER. Otolaryngol Clin North Am. 2019;52(1):1-9.

High-reliability organizations have developed methods for achieving safety despite hazardous conditions. This review summarizes the systems science, organizational structure, and interpersonal working methods that enable high-risk industries like health care to practice reliably and learn from mistakes.

PubMed citation

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