Team cognition in handoffs: relating system factors, team cognition functions and outcomes in two handoff processes.

Abigail R Wooldridge; Pascale Carayon; Peter Leonard Titus Hoonakker; Bat-Zion Hose; David W Shaffer; Tom Brazelton; Ben Eithun; Deborah Ann Rusy; Joshua Chud Ross; Jonathan Emerson Kohler; Michelle M. Kelly; Scott Springman; Ayse P. Gurses

Study

Team cognition in handoffs: relating system factors, team cognition functions and outcomes in two handoff processes.

June 22, 2022

Wooldridge AR, Carayon P, Hoonakker PLT, et al. Hum Factors. 2024;66(1):271-293.

View more articles from the same authors.

Handoffs between inpatient care settings represent a vulnerable time for patients. This qualitative study explores how team cognition occurs during care transitions and interprofessional handoffs between inpatient settings and the influence of sociotechnical systems, such as communication workflows or electronic heath record-based interfaces) influence team cognition. Participants highlighted how interprofessional handoffs can both enhance (e.g., information exchange) and hinder (e.g., logistic challenges and imprecise communication) team cognition.

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