Journal Article
Study

Test result communication in primary care: a survey of current practice.

Litchfield I, Bentham L, Lilford R, et al. BMJ quality & safety. 2015;24:691-9.

Failure to appropriately communicate test results is a recognized safety hazard in ambulatory care. Despite more than a decade of research into this problem, this survey of 50 general practices in the United Kingdom found that 80% required patients to call to find out their test results, and a similar proportion had no fail-safe mechanism for tracking test results.