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"Thank You for Listening": An exploratory study regarding the lived experience and perception of medical errors among those who receive care.
February 19, 2020
Terry D, Kim J-ah, Gilbert J, et al. Int J Health Serv. 2019.
The authors of this paper analyzed survey responses from 304 Australian patients about their perceptions and experiences with medical errors, such as the perceived source of error and error reporting. Survey respondents emphasized the importance of clear, open, and reciprocal communication and the need to improve detection, reporting and disclosure of medical errors, adverse events, and near misses.
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